Shipping policy

The way an order is shipped depends on the items included in that order.

All of our single-image products are shipped together but they may not all be in the same package. Depending on the products, your order can also consist of different packages, but they will all leave our Lab simultaneously.

Wall pictures are mostly packed individually unless several pictures of similar sizes are ordered. In rare cases, they may be packed together in one package.

To prevent damage, Photo Papers and Fine Art Prints are shipped separately from other products. They are shipped flat in an envelope up to a maximum size of 60cm x 40cm. Due to their format and production requirements, larger prints are shipped in a tube.